Privacy Policy

Last updated: January 15, 2025

Introduction

At halquoristine ("we," "our," or "us"), we understand that your privacy is important. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website halquoristine.com or use our financial services platform. We're committed to protecting your personal information and being transparent about our data practices.

This policy applies to all information collected through our website, mobile applications, and related services. By using our services, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

Information We Collect

We collect various types of information to provide and improve our services. The information we gather falls into several categories, each serving specific purposes for enhancing your experience with our platform.

Personal Information You Provide

When you create an account, contact us, or use our services, you may provide us with personal information including:

  • Full name, email address, and contact information
  • Billing and payment information including credit card details
  • Business information such as company name and industry
  • Profile information and preferences you choose to share
  • Communications you send to us, including support requests
  • Financial information relevant to our business building services

Information Collected Automatically

When you visit our website or use our services, we automatically collect certain information about your device and usage patterns:

  • Device information including IP address, browser type, and operating system
  • Usage data such as pages visited, time spent, and navigation patterns
  • Location information based on your IP address or device settings
  • Cookies and similar tracking technologies data
  • Log files containing technical information about system activities
Data Type Purpose Retention Period
Account Information Service provision and account management Duration of account plus 7 years
Payment Data Transaction processing and fraud prevention 7 years from last transaction
Usage Analytics Service improvement and optimization 26 months from collection
Support Communications Customer service and issue resolution 3 years from last contact

How We Use Your Information

We use the information we collect for various legitimate business purposes. Our use of your data is always tied to providing, maintaining, and improving our services while ensuring compliance with applicable laws.

We never sell your personal information to third parties. Your data is used solely to enhance your experience with our financial services platform and to provide you with relevant, valuable content and services.

  • Providing and maintaining our financial services platform
  • Processing transactions and managing your account
  • Communicating with you about services, updates, and promotional offers
  • Analyzing usage patterns to improve our platform and user experience
  • Detecting, preventing, and addressing technical issues and security threats
  • Complying with legal obligations and regulatory requirements
  • Personalizing content and recommendations based on your preferences
  • Conducting research and analytics to develop new features and services

Information Sharing and Disclosure

We understand the importance of keeping your information secure and private. We do not sell, trade, or otherwise transfer your personal information to outside parties except in the specific circumstances outlined below.

Service Providers and Business Partners

We may share your information with trusted third-party service providers who assist us in operating our platform, conducting our business, or serving our users. These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.

Legal Requirements

We may disclose your information when required by law, such as to comply with a subpoena, court order, or other legal process. We may also share information when we believe disclosure is necessary to protect our rights, ensure user safety, investigate fraud, or respond to government requests.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website before your information becomes subject to a different privacy policy.

Data Security and Protection

We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include both technical and organizational measures designed to safeguard your data.

  • SSL encryption for all data transmission and storage
  • Regular security audits and vulnerability assessments
  • Access controls and authentication measures for our systems
  • Employee training on data protection and privacy best practices
  • Incident response procedures for potential security breaches
  • Regular backup and disaster recovery protocols

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to improve our security measures and respond promptly to any potential threats.

Your Privacy Rights

You have important rights regarding your personal information. We're committed to helping you exercise these rights and maintaining control over your data. Depending on your location, you may have additional rights under applicable privacy laws.

Access Your Data

Request a copy of the personal information we hold about you. We'll provide this information in a commonly used, machine-readable format.

Correct Your Information

Update or correct any inaccurate or incomplete personal information we have on file. You can make many changes directly through your account settings.

Delete Your Data

Request deletion of your personal information, subject to certain legal and business requirements. We'll honor these requests where legally permissible.

Data Portability

Receive your personal information in a portable format that allows you to transfer your data to another service provider.

Opt-Out of Communications

Unsubscribe from marketing communications at any time while continuing to receive important account and service-related messages.

Restrict Processing

Request that we limit how we use your personal information in certain circumstances, such as while we address any accuracy concerns.

To exercise any of these rights, please contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. Cookies are small data files stored on your device that help us provide better services.

Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality and security
  • Performance Cookies: Help us understand how visitors interact with our website
  • Functionality Cookies: Remember your preferences and personalize your experience
  • Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some functionality of our website. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer.

International Data Transfers

As a business operating in Australia, we primarily process and store data within Australia and use service providers that maintain appropriate data protection standards. When we do transfer data internationally, we ensure appropriate safeguards are in place.

We may transfer your personal information to countries outside Australia for processing and storage purposes. In such cases, we ensure that adequate protection measures are in place, including contractual safeguards, adequacy decisions, or other legally recognized transfer mechanisms.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action to remove such information from our systems.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.

For significant changes that materially affect how we use your personal information, we will provide additional notice through email or prominent website notifications. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us About Privacy

If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your personal information, please don't hesitate to contact us:

Email: info@halquoristine.com

Phone: +61872250511

Mail:
halquoristine Privacy Officer
Kingsley Primary School
Lathwell St, Armadale WA 6112
Australia

We're committed to addressing your privacy concerns promptly and will respond to your inquiries within 30 days. Our privacy team is here to help you understand and exercise your rights regarding your personal information.